Join iOCO as an ICT User Support Technician and be the first point of contact for IT support. This role is perfect for someone who enjoys helping others and has a knack for solving technical issues.
supportive and team-oriented
As an ICT User Support Technician at iOCO, you'll play a crucial role in assisting users with their IT needs. Your day-to-day tasks will involve responding to support requests, troubleshooting issues, and ensuring that users have the tools they need to succeed. You'll be part of a team that values customer service and proactive problem-solving.
In this role, you will: • Provide first-line support to users experiencing IT issues • Maintain documentation related to user support and IT assets • Assist with tracking IT assets and updating inventory records
This position is ideal for someone with 1 to 3 years of experience in an IT service desk role. Strong communication skills and a customer-focused attitude are essential. You'll need to be comfortable working in a fast-paced environment and be proactive in addressing user needs.
If you enjoy helping others and have a passion for technology, this role could be a great fit for you. Join iOCO and contribute to a supportive team that values your input and encourages your professional growth.
You'll be taken to the original listing on CareerJet to apply.