As an End User Support Technician, you'll be the go-to person for IT support within the company. Your role will involve troubleshooting and resolving technical issues for users, ensuring they have the tools they need to succeed.
professional and collaborative
DLK Group is looking for an End User Support Technician to join their team in Cape Town. In this role, you'll provide essential IT support to employees, helping them navigate technical issues and ensuring smooth operations. Your day-to-day tasks will involve responding to support requests, diagnosing problems, and implementing solutions to enhance user experience.
You will be responsible for: • Troubleshooting hardware and software issues • Assisting users with technical queries • Maintaining IT equipment and ensuring it is up to date • Documenting support processes and solutions for future reference
This position is ideal for someone with at least two years of relevant IT support experience. A valid driver's license is also required, as you may need to travel between locations. Strong customer service skills and the ability to communicate technical information clearly are essential for success in this role.
If you enjoy solving problems and helping others, this role could be a great fit for you. Join DLK Group and contribute to a professional and collaborative work environment where your skills will make a real difference.
You'll be taken to the original listing on CareerJet to apply.