Truworths is seeking a skilled IT Support professional to join their Store Operations team. This role is crucial for maintaining operational stability and ensuring efficient support for retail systems. If you have a knack for troubleshooting and enjoy working in a dynamic environment, this position could be a great fit for you.
dynamic and collaborative
As a Senior Systems Engineer at Truworths, you will be an integral part of the IT Store Operations team, ensuring that retail systems run smoothly and efficiently. Your main responsibilities will include supporting and maintaining various devices such as workstations, printers, and scanners within store environments. You will also be tasked with troubleshooting hardware and software issues, ensuring minimal operational disruptions.
In this role, you will perform system administration tasks, including patch management and updates for operating systems. You will assist in the deployment of new applications and systems, contributing to the continuous improvement of the IT environment. Your ability to diagnose problems effectively and escalate complex issues when necessary will be key to your success.
The ideal candidate will have at least 2 years of experience in IT support roles, with a strong understanding of Microsoft Windows operating systems. Familiarity with Linux environments and retail systems will be advantageous. You should be comfortable working in a high-pressure environment and be willing to participate in an on-call support rotation.
This position suits someone who is detail-oriented, self-motivated, and enjoys collaborating with a team. If you are looking to build your expertise in a dynamic retail environment, this role at Truworths could be the perfect opportunity for you.
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