As a Junior IT Support Technician, you'll be the first point of contact for users needing assistance. Your role is crucial in maintaining systems and supporting IT projects.
Supportive and collaborative environment focused on IT solutions.
In this role, you will serve as the first line of support for users experiencing technical issues. Your primary responsibility will be to assist users with their IT needs, ensuring that systems run smoothly and efficiently. You will also support senior team members with various IT projects, rollouts, and testing phases, contributing to the overall success of the IT department.
Your day-to-day tasks will include responding to user inquiries, troubleshooting hardware and software problems, and maintaining system performance. You will work closely with other IT staff to resolve issues and implement solutions. This position is ideal for someone who enjoys helping others and is eager to learn more about IT support and systems management.
Key responsibilities include: • Providing technical support to users via phone, email, or in-person • Assisting with the setup and configuration of IT equipment • Documenting support requests and resolutions • Collaborating with senior team members on IT projects and testing
This role suits individuals who are passionate about technology and customer service. If you are a problem-solver with a desire to grow in the IT field, this position offers a great starting point for your career.
You'll be taken to the original listing on CareerJet to apply.