This is a great opportunity for someone looking to start their career in IT support. You'll be working with a team to help solve technical issues and gain valuable hands-on experience.
Supportive and focused on growth
ICTEngage is looking for a Junior Support Technician to join their team in Roodepoort, Johannesburg. This role is perfect for someone who has completed foundational IT certifications and is eager to gain practical experience in a supportive environment. You will be part of a dedicated IT team, assisting with various technical support tasks and learning the ropes of the industry.
In this position, your daily responsibilities will include helping with the installation and troubleshooting of IT systems. You will work closely with senior technicians, gaining insights into best practices and effective problem-solving techniques. This role is ideal for someone who enjoys working with technology and is keen to develop their skills further.
Key responsibilities include: • Assisting with the installation of hardware and software • Troubleshooting technical issues and providing solutions • Supporting team members with various IT-related tasks • Learning from experienced technicians and gaining hands-on experience
To succeed in this role, you should have a foundational understanding of IT concepts and a willingness to learn. While specific technical skills like CCNA or CompTIA certifications are a plus, your enthusiasm and eagerness to grow in the field are what truly matter. If you're ready to kickstart your career in IT support, this position could be the perfect fit for you.
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