As an IT Support Engineer at Bagotsi Ba Merafe Holdings, you'll play a crucial role in ensuring smooth IT operations. You'll resolve technical issues, manage data efficiently, and support system performance.
Professional and focused on efficiency
Bagotsi Ba Merafe Holdings is looking for an IT Support Engineer to enhance their internal IT and data operations. In this role, you'll be responsible for resolving technical issues faced by staff and ensuring that data is managed securely and efficiently. Your day-to-day tasks will involve designing and delivering internal data reports, supporting SharePoint, and maintaining documentation management systems.
You will also work on developing and maintaining internal systems aimed at improving data efficiency and automating workflows. This includes supporting API integration and testing web-based tools for laboratory operations. Collaboration with the technical team is key, as you'll optimize backend performance and system usability.
Key responsibilities include: • Resolving IT issues for staff • Designing data reports with visualization tools • Supporting SharePoint and documentation management • Ensuring secure data management • Developing internal systems for workflow automation • Supporting system performance reporting using SQL • Building dashboards to monitor operational performance • Automating workflows for better reporting accuracy
This role is ideal for someone with a solid background in IT support and data management, particularly those with experience in cloud management and network support. A diploma is required, along with at least three years of relevant experience. If you're looking to contribute to a professional environment focused on efficiency and collaboration, this position could be a great fit.
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