As a Business Analyst at Parvana, you'll play a key role in bridging the gap between clients and technical teams. Your focus will be on understanding client needs and ensuring projects are scoped and executed effectively.
Parvana is looking for a Business Analyst to join their team in Cape Town. In this role, you will be responsible for managing client services and ensuring that their needs are met through effective business analysis. You'll work closely with stakeholders to gather requirements and help scope projects, ensuring that everything aligns with client expectations.
Your day-to-day tasks will involve liaising with clients and technical teams, facilitating communication to ensure smooth project execution. You'll also be involved in optimizing processes and may provide technical support when needed. This role is ideal for someone who enjoys working in a collaborative environment and has a strong focus on client satisfaction.
Key responsibilities include: • Managing client relationships and understanding their needs • Conducting business analysis to identify opportunities for improvement • Eliciting requirements from stakeholders and documenting them clearly • Scoping projects to ensure they meet client expectations
To succeed in this role, you should have strong skills in client services management and business analysis. Experience in SDLC governance and system administration would be beneficial but is not mandatory. If you are someone who thrives in a client-focused environment and enjoys problem-solving, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.