As an IT Business Analyst at RCL Foods, you'll focus on IT governance, total cost of ownership, and sustainability initiatives. Your role will involve managing help desk activities and tracking change requests to ensure smooth operations.
Professional and focused on sustainability
RCL Foods is looking for an IT Business Analyst to join their team in Westville, KwaZulu-Natal. This role is pivotal in ensuring that IT governance, total cost of ownership, and sustainability are effectively managed within the organization. You will be responsible for overseeing help desk activities, which includes tracking and managing change requests to improve IT services and support.
In your day-to-day work, you will collaborate with various teams to identify areas for improvement and implement solutions that align with the company's sustainability goals. Your analytical skills will be essential in assessing current processes and recommending changes that enhance efficiency and effectiveness.
The ideal candidate for this role should have a strong understanding of IT governance and sustainability practices. You should be comfortable managing help desk operations and have experience with change request processes. Strong communication and problem-solving skills will be crucial as you work with different stakeholders to drive improvements in IT services.
Overall, this position suits individuals who are detail-oriented and passionate about leveraging technology to support sustainable practices within a business environment.
You'll be taken to the original listing on CareerJet to apply.