This internship at Gijima is a great opportunity for recent IT graduates to kickstart their careers in IT support. You'll be part of a team that helps users solve their tech issues and ensures smooth IT operations.
supportive and growth-oriented
Gijima is looking for an IT Service Desk Intern to join their team in Midrand, Johannesburg. This role is perfect for recent graduates who have completed a tertiary qualification in IT. As an intern, you will assist in providing technical support to users, helping them resolve issues related to hardware, software, and network connectivity.
In your day-to-day work, you will be responsible for responding to support requests, troubleshooting problems, and ensuring that IT services run smoothly. You will work closely with experienced team members who will guide you through the processes and help you develop your skills. This role is ideal for someone who enjoys problem-solving and has a passion for technology.
Key responsibilities include: • Assisting users with IT-related queries and issues • Troubleshooting hardware and software problems • Documenting support requests and resolutions • Collaborating with the IT team to improve service delivery
To succeed in this role, you should have strong communication skills and a customer-oriented mindset. Familiarity with IT support processes and basic networking knowledge will be beneficial. This internship offers a supportive environment where you can learn and grow in your IT career.
You'll be taken to the original listing on CareerJet to apply.