Join Bongo Credit as an IT Technician and play a key role in supporting our growing team. You'll provide essential technical support, manage user devices, and ensure our IT systems run smoothly. This position is perfect for someone with a solid IT background looking to make a meaningful impact.
Innovative and customer-focused
Bongo Credit is a new consumer finance company in South Africa, dedicated to responsible lending and transparency. As an IT Technician, you'll be part of a team that values clear communication and customer satisfaction. Your role will involve providing first- and second-level technical support for various IT issues, ensuring that employees have the tools they need to succeed.
In your day-to-day work, you will install, configure, and maintain desktops, laptops, and network devices. You'll respond to user-reported problems using the Jira ticketing system and manage user accounts in Azure AD and O365. Additionally, you'll monitor system performance and security, ensuring compliance with company policies.
This role is ideal for someone with at least three years of IT experience, particularly in network administration and system support. A bachelor's degree in computer science or a related field is required. Strong problem-solving skills and the ability to work effectively in a team are essential.
Your responsibilities will include: • Providing technical support for hardware and software issues • Managing user devices and accounts • Monitoring network connectivity and server health • Participating in IT projects and security investigations • Training users on new technologies
If you're looking to contribute to a company that prioritizes customer relationships and ethical practices, Bongo Credit could be the right fit for you.
You'll be taken to the original listing on Indeed to apply.