As a 3rd Line Senior Support Engineer, you'll be the go-to expert for Hyper-V, Exchange, and cloud infrastructure. Your role involves troubleshooting complex issues and architecting new solutions to enhance system performance.
In this role, you'll provide advanced support for Hyper-V, Exchange, and M365, ensuring that the cloud infrastructure runs smoothly. Your day-to-day tasks will involve troubleshooting complex technical issues that have been escalated from 2nd Line Support Engineers. You'll also be responsible for preventative maintenance to avoid future problems and ensure system reliability.
A key part of your job will be to architect new solutions that improve the existing infrastructure. This means you'll need to think critically and creatively about how to enhance system performance and user experience. You'll work closely with other team members to implement these solutions effectively.
This position is ideal for someone with a strong background in IT support, particularly in cloud technologies and virtualization. You should be comfortable working in a fast-paced environment and have a passion for solving technical challenges. The role suits individuals who enjoy collaborating with others and are committed to delivering high-quality support.
To succeed, you should have hands-on experience with Hyper-V, Exchange, and M365, along with a solid understanding of cloud infrastructure. While not mandatory, skills in preventative maintenance and solution architecture will be beneficial. If you're looking to take your IT support career to the next level, this role offers a great opportunity to grow and make an impact.
You'll be taken to the original listing on CareerJet to apply.