Siyaya Phambili Technology Solutions is looking for a 2nd Line Field Engineer to join their team. This role focuses on providing high-quality IT support both remotely and onsite, ensuring that technical issues are resolved efficiently.
Professional and dedicated to technological excellence.
Siyaya Phambili Technology Solutions is a well-established provider of managed IT services and solutions. Founded in 1994, the company has grown from a small desktop support provider to a global leader in the ICT sector. They pride themselves on delivering high-quality, sustainable technology solutions supported by a skilled team.
As a 2nd Line Field Engineer, your main responsibility will be to provide IT support to clients, both remotely and onsite. You will handle a variety of technical incidents and problems, ensuring that issues are resolved quickly and efficiently. Your role will involve responding to support requests, managing incidents, and escalating problems when necessary.
This position is ideal for someone with experience in 2nd Line IT support who enjoys problem-solving and working in a dynamic environment. You will need to be comfortable with various platforms and networks, as well as have strong communication skills to interact with clients effectively.
Key responsibilities include: • Delivering high-quality remote and onsite support • Responding to and handling incidents • Escalating problems as needed • Ensuring timely resolution of technical issues
If you are passionate about IT support and looking to work with a leading company in the industry, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.