The Office of the Pension Funds Adjudicator is looking for a Junior Assistant Adjudicator who is passionate about service delivery and thrives under pressure. You will investigate complaints, draft correspondence, and work closely with your team to ensure timely resolutions.
Professional and results-driven
OPFA is seeking to appoint candidates who are results\-driven, passionate about service delivery, thrive under pressure, respect deadlines, and are team players with high levels of professionalism. **Responsibilities:** * Investigate, analyse, and identify the essence of a complaint; * Draft correspondence and do follow\-ups with Funds/Fund Administrators; * Analyse the adequacy of the responses from Funds/Fund Administrators and escalate issues timeously when necessary; * Prepare a draft determination based on research, adequate analysis of complaints, discussion with teammates, and also by incorporating directions given by their Line Manager; * Submit quality draft determinations to the Line Manager within set timelines; * Finalise Out of Jurisdiction matters and Settlements within time; * Adequately review and address corrections/review notes from the line manager or the Adjudicator; * Assist the Line manager or the Adjudicator with projects/ad hoc tasks as and when required; * Keep a record of own statistics and monitor own performance. * Computer Literacy (MS Word, Excel, MS Outlook) **NB:** Candidates who do not meet the aforementioned requirements will not be considered and, therefore, need not apply. **Remuneration:** OPFA offers market\-related remuneration commensurate with the successful candidate’s skills and experience. * A Bachelor of Law Degree (LLB) * 3 \- 4 years legal drafting experience * Experience in the financial services sector will be an added advantage * Knowledge and understanding of the Pension Funds Act **Closing Date: 12 June 2026** **How to apply:** * To apply please visit our website on: https://www.pfa.org.za/vacancies * Applications received after the closing date and time will not be considered. The OPFA is an equal opportunity organisation that promotes diversity and inclusion, and persons living with disabilities are strongly encouraged to apply. The OPFA reserves the right not to make an appointment. If you do not receive any response within 3 months of the closing date, please accept that your application has been unsuccessful. Regret correspondence will only be sent to interviewed candidates. All costs associated with the application will be borne by the applicant. Late applications will not be considered. **In accordance with the Protection of Personal Information Act (POPIA) 4 of 2013:** All candidate personal information is treated with confidentiality and the highest level of security. Should you not be shortlisted for the vacancy that you have applied for, OPFA will retain your information on our candidate database for a period of 12 months, in the event that you may meet the criteria of a future suitable position which may match your profile and which we will contact you directly for your authorisation to proceed with your application. Should you wish to no longer be listed with us, we will proceed to remove your personal information from our database with your instruction, in accordance with the...
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