Help Desk IT Support Technician

Browns Jewellers Johannesburg Seen about 2 hours ago

Entry-friendly

entry-level

Other

The Summary

Browns Jewellers is seeking a reliable IT Support Technician to help users resolve technical issues and maintain smooth operations. If you enjoy helping people and solving problems, this role could be a great fit for you.

Must-have

customer service
troubleshooting
problem-solving
communication

Nice-to-have

familiarity with ticketing systems
basic networking knowledge
experience with hardware repairs

Green flags

client-focused environment
emphasis on teamwork
commitment to user satisfaction

Things to ask about

potentially high volume of support tickets
may require on-call support

Company vibe

supportive and customer-oriented

Benefits & perks

permanent position
opportunity for growth
supportive team environment

Job Description

Job Summary Job Summary We are looking for a reliable and client-focused Help Desk IT Support Technician to provide... IT support tickets, and ensure users can work efficiently with minimal disruption. Key Responsibilities · Respond

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