As a Junior IT Support Technician, you'll be the first point of contact for technical issues. This role is perfect for someone eager to start their career in IT support and help users solve their tech problems.
The Talent Room is looking for a Junior IT Support Technician to join their team in Pretoria. In this role, you will assist users with their technical issues, ensuring they have the support they need to perform their tasks efficiently. Your day-to-day responsibilities will include troubleshooting hardware and software problems, managing helpdesk tickets, and providing support for printers and other peripherals.
You will be working closely with a team of IT professionals who are dedicated to helping you grow your skills. This position is ideal for someone who has recently completed their IT Diploma or Degree and is looking to gain practical experience in the field. You will be expected to handle various technical inquiries, so a strong understanding of IT fundamentals is essential.
Key responsibilities include: • Responding to user inquiries and resolving technical issues • Managing and prioritizing helpdesk tickets • Providing support for printers and other peripherals • Documenting solutions and maintaining knowledge bases
To succeed in this role, you should have a Matric certificate and an IT qualification. Experience in IT support or helpdesk environments is a plus, but not mandatory. If you are passionate about technology and enjoy helping others, this could be the perfect opportunity for you to kickstart your career in IT support.
You'll be taken to the original listing on CareerJet to apply.