Senior Product Designer (12 month FTC)

Collinson is the global, privately\-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market\-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500\+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues. **About the role** As a Senior Product Designer at Collinson, you'll help define the future of digital experiences across Priority Pass and our wider loyalty and travel ecosystem. You will lead product design initiatives across mobile and web platforms \- crafting human\-centred, commercially effective solutions from discovery through to execution. In addition to driving end\-to\-end feature design, you will contribute to the development and evolution of our design system, helping ensure consistency, accessibility, and cross\-platform usability. You’ll work closely with cross\-functional teams \- product, tech, data, and research \- and be comfortable influencing at both team and senior stakeholder level. This is a hands\-on role where design craft meets systems thinking, and where you’ll play a key part in creating seamless experiences for millions of global travellers. **Key responsibilities** * Lead customer\-centric product design across web and mobile \- from early research through high\-fidelity execution. * Apply design thinking and UX research to uncover insights, validate decisions, and improve the quality of customer experience. * Champion a collaborative and iterative approach, working closely with product managers, engineers, data analysts, and researchers. * Prototype and test rapidly,...