As an IT Technician at Ergasia Placements, you'll provide essential support to users in a call centre environment. This role is ideal for someone with solid IT certifications and hands-on experience in troubleshooting and resolving technical issues.
Ergasia Placements is looking for an IT Technician to join their team in Pretoria. In this role, you will be responsible for providing technical support to users, primarily in a call centre setting. Your day-to-day tasks will involve troubleshooting hardware and software issues, assisting with installations, and ensuring that all IT systems are running smoothly.
You will need to have a solid understanding of IT support principles and be comfortable working in a fast-paced environment. The ideal candidate will have at least 3 to 5 years of experience in IT support, particularly in a call centre, and hold relevant certifications such as A+, N+, and Office 365.
Key responsibilities include: • Responding to user inquiries and resolving technical issues • Maintaining and troubleshooting IT equipment • Assisting with software installations and updates • Documenting support requests and solutions
This role suits someone who is proactive, enjoys problem-solving, and has a passion for technology. If you meet the requirements and are looking for a mid-level position in IT support, this could be the perfect opportunity for you.
You'll be taken to the original listing on CareerJet to apply.