As an IT Technician, you'll be the go-to person for managing and supporting IT infrastructure. Your role is crucial in ensuring smooth operations and providing excellent user support.
Professional and supportive environment focused on technology solutions.
The IT Technician role at Hire Resolve involves managing and supporting the IT infrastructure for a consulting engineering firm. You will be responsible for ensuring that servers, networks, and end-user systems operate smoothly and efficiently. This position is ideal for someone who enjoys problem-solving and providing support to users while working on technology projects that align with business goals.
In your day-to-day work, you will respond to IT support tickets, providing first-line and high-level support for desktop hardware, software, and peripherals. You will also manage Microsoft Active Directory for user and computer accounts, ensuring that user access is properly maintained. Additionally, you will assist with LAN and Wi-Fi network support to minimize downtime and enhance network performance.
This role suits someone with 2-3 years of experience as a Desktop Support Specialist or IT Support Specialist. Strong troubleshooting skills and a solid understanding of network support are essential. Familiarity with data security practices and business-critical applications will be beneficial but are not mandatory. If you are proactive and enjoy working in a professional environment, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.