As a Data Centre Systems Engineer, you'll be the go-to person for maintaining and supporting iConnect systems. This role is perfect for someone who enjoys problem-solving and helping clients with their technical issues.
In this role, you will provide essential support and maintenance for the iConnect systems at the data centre. Your main responsibilities will include performing routine system redundancy tests to ensure hardware and connections are functioning properly. You will also assist clients by addressing their issues logged through the incident management system, working closely with the helpdesk/service desk support team.
Your day-to-day tasks will involve troubleshooting technical problems, maintaining hardware, and ensuring that all systems are running smoothly. You will need to communicate effectively with clients to understand their issues and provide timely solutions. This role is ideal for someone who enjoys working in a fast-paced environment and has a knack for technical support.
Key requirements for this position include a solid understanding of system support and hardware maintenance, as well as experience with incident management systems. Strong communication skills will also be beneficial, as you will be interacting with clients regularly. If you are looking to kickstart your career in IT support and enjoy helping others, this could be the perfect opportunity for you.
You'll be taken to the original listing on PNet to apply.