iLaunch is seeking an IT Engineer to provide advanced technical support and manage IT infrastructure. This role is ideal for someone with solid experience in IT support and a passion for problem-solving.
As an IT Engineer at iLaunch, you'll play a crucial role in maintaining the company's IT infrastructure and providing high-level technical support. Your day-to-day tasks will involve monitoring and responding to escalated IT queries, ensuring that service level agreements (SLAs) are met, and managing server and network operations. You will also have the opportunity to train and upskill team members on various IT applications, contributing to the overall growth of the organization.
To succeed in this role, you should have a minimum of five years' experience in IT infrastructure, along with at least one year in CRM administration or a similar position. A solid understanding of South African IT legislation is essential, as well as familiarity with technologies such as Hyper-Converged systems, SD-WAN, and VLANs. Your technical expertise will be key in troubleshooting and resolving complex IT issues.
This position is best suited for individuals who thrive in a dynamic environment and enjoy tackling technical challenges. If you have a proactive approach to problem-solving and a strong background in IT support, you will find this role rewarding. Key requirements include:
Join iLaunch and be part of a professional team dedicated to delivering top-notch IT solutions and support.
You'll be taken to the original listing on PNet to apply.