As an ICT Support Technician at I Can, you'll be the go-to person for resolving technical issues and assisting customers. This role is perfect for someone who enjoys helping others and has a knack for problem-solving.
I Can is looking for an ICT Support Technician to join their team in Gauteng. In this role, you will be responsible for addressing technical issues that customers face, ensuring they receive timely and effective solutions. Your day-to-day tasks will involve responding to customer queries, handling complaints, and managing service requests to enhance the overall customer experience.
You will also play a key role in gathering and analyzing user feedback to identify areas for improvement in service delivery. Additionally, you will assist with website maintenance and application support, ensuring that all digital platforms run smoothly and efficiently.
This position is ideal for someone who enjoys working in a fast-paced environment and has a passion for technology and customer service. Key requirements include strong technical troubleshooting skills, excellent communication abilities, and a proactive approach to problem-solving. If you are eager to learn and grow in the tech support field, this role could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.