As an IT Support Officer, you'll be the go-to person for technical issues and system maintenance. This role is perfect for someone who enjoys solving problems and helping others with their IT needs.
collaborative and supportive
Merchant West Holdings is looking for an IT Support Officer to join their team in Cape Town. In this role, you will be responsible for providing technical support to staff and maintaining IT systems and hardware. Your day-to-day tasks will include troubleshooting issues, installing software, and ensuring that all IT equipment is functioning properly. You will play a crucial role in maintaining system stability and supporting the overall IT service delivery within the company.
The ideal candidate will have a solid understanding of technical support processes and experience in hardware maintenance. You should be comfortable working with various IT systems and have a knack for solving problems efficiently. Strong communication skills are essential, as you will be interacting with team members across different departments to address their IT needs.
Key responsibilities include: • Responding to support requests in a timely manner • Diagnosing and resolving hardware and software issues • Maintaining IT inventory and equipment • Assisting with network configuration and setup
This role suits someone who is proactive, enjoys working in a fast-paced environment, and is eager to learn and grow in the IT field. If you have a couple of years of experience in IT support and are looking for a supportive team to join, this could be the perfect opportunity for you.
You'll be taken to the original listing on CareerJet to apply.