As an IT Support Engineer at RPO Recruitment, you'll be the go-to person for resolving technical issues. This role is perfect for someone who enjoys problem-solving and helping others with their tech challenges.
RPO Recruitment is looking for a Tier 2 IT Support Engineer to join their team in Cape Town. In this role, you'll provide technical support to users, troubleshooting issues related to both Windows and Linux operating systems. Your day-to-day tasks will involve diagnosing hardware and software problems, assisting with network configurations, and ensuring that systems run smoothly.
You will be responsible for: • Responding to support requests and resolving issues in a timely manner • Collaborating with other IT team members to improve processes • Documenting solutions and maintaining knowledge bases for future reference
This position suits someone who has a strong technical background and enjoys working in a fast-paced environment. You should be comfortable with various operating systems and have a good understanding of network protocols. Familiarity with cloud services, particularly Azure, would be a plus.
Overall, this role offers a chance to grow your skills in IT support while working in a company that values training and development. If you're passionate about technology and helping others, this could be the perfect opportunity for you.
You'll be taken to the original listing on CareerJet to apply.