As an IT Support Technician, you'll be the go-to person for tech issues in a fast-paced FMCG environment. Your role will involve troubleshooting, supporting users, and ensuring systems run smoothly.
Helderberg Personnel is looking for an IT Support Technician to join their team in Kraaifontein, Cape Town. This role is crucial in ensuring that the IT systems of a growing FMCG business operate efficiently. You will be responsible for providing technical support to staff, troubleshooting issues, and maintaining hardware and software systems. Your proactive approach will help keep the business running smoothly.
In your daily tasks, you will engage with users to resolve their IT issues, whether they relate to hardware malfunctions or software glitches. You will also assist in setting up new equipment and ensuring that all systems are up to date. Your ability to communicate effectively and provide excellent customer service will be key in this role.
The ideal candidate should have a solid background in IT support, with at least two years of experience in a similar role. You should be comfortable working in a fast-paced environment and be able to manage multiple support requests efficiently. Familiarity with FMCG systems and remote support tools will be advantageous but not essential.
If you are a proactive individual with a passion for technology and helping others, this role is perfect for you. Join a supportive team that values employee development and offers opportunities for growth in your IT career.
You'll be taken to the original listing on CareerJet to apply.