As an Internal IT Support Officer, you'll be the go-to person for tech issues within the company. Your role will involve managing Microsoft 365 and ensuring smooth IT operations.
Lesley Snyman and Associates is looking for an Internal IT Support Officer to join their team in Edenvale, Gauteng. In this role, you will be responsible for providing technical support to staff and ensuring that all IT systems run smoothly. Your day-to-day tasks will include troubleshooting hardware and software issues, managing user accounts, and maintaining the company's IT infrastructure.
You will primarily work with Microsoft 365, so experience in this area is crucial. Additionally, you will assist in network management and support various IT projects as needed. The ideal candidate will have a strong understanding of IT systems and excellent problem-solving skills. You should be comfortable working independently and as part of a team.
Key responsibilities include: • Providing technical support to employees • Managing Microsoft 365 administration • Troubleshooting hardware and software issues • Assisting with network management • Supporting IT projects and initiatives
To succeed in this role, you should have 3-6 years of experience in an internal IT support or similar role. Relevant certifications like CompTIA A+, Network+, and ITIL will be advantageous. This position is best suited for someone who is proactive, detail-oriented, and enjoys helping others with their tech challenges. If you are looking for a mid-level position in a professional and supportive environment, this could be the perfect opportunity for you.
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