As a Senior CX Designer, you'll shape user experiences and design systems that enhance customer interactions. This role is perfect for someone with extensive experience in UX and service design, particularly in regulated industries.
Professional and focused on user experience in regulated sectors.
In this role, you will develop and maintain comprehensive UX and UI design systems, ensuring that they meet service design standards and principles. Your work will involve creating intuitive and user-friendly solutions that align with customer needs, particularly in the financial services and public sector. You will be expected to integrate CX and UX design principles into end-to-end business process solutions, making your designs not only aesthetically pleasing but also functional and effective.
Your responsibilities will include leading UX initiatives, collaborating with cross-functional teams, and mentoring junior designers. You will also be involved in researching user needs and testing designs to ensure they meet the highest standards of usability. This position is ideal for someone with a strong background in UX and service design, especially in regulated industries.
To succeed in this role, you should have at least 8 years of experience in UX/UI or CX design, with a focus on operational specialist work. A degree in UX Design, HCI, Computer Science, or a related field is essential. Your ability to lead projects and your expertise in designing business processes will be key to your success in this position. If you are passionate about creating exceptional user experiences and have the experience to back it up, this could be the perfect opportunity for you.
You'll be taken to the original listing on PNet to apply.