As an IT Support Specialist at Pronto Labour Team, you'll be the go-to person for resolving technical issues. This role is perfect for someone with solid experience in IT support and a knack for problem-solving.
Dynamic and fast-paced, with a strong emphasis on teamwork and problem-solving.
Pronto Labour Team is looking for an IT Support Specialist to join their team in the Eastern Suburbs of Johannesburg. In this role, you will be responsible for providing technical support to staff and ensuring that all IT systems run smoothly. Your day-to-day tasks will involve troubleshooting hardware and software issues, managing network connectivity, and performing routine maintenance on IT equipment. You will also assist in the installation of new software and hardware as needed.
The ideal candidate will have at least five years of experience in IT support, with a strong understanding of troubleshooting techniques and network management. You should be comfortable working in a fast-paced environment and be able to communicate effectively with both technical and non-technical staff. A proactive approach to problem-solving is essential, as well as the ability to work independently and as part of a team.
Key responsibilities include: • Providing technical support to users via phone, email, or in-person • Diagnosing and resolving hardware and software issues • Managing and maintaining network systems • Assisting with the installation and configuration of new IT equipment • Documenting support requests and solutions for future reference
If you are a dedicated IT professional looking to take the next step in your career, this position offers a great opportunity to grow and develop your skills in a supportive environment.
You'll be taken to the original listing on PNet to apply.