As an IT Desktop Support Technician at Prime Meridian Direct, you'll be the go-to person for technical support in a dynamic office environment. This role is perfect for someone who enjoys solving problems and helping others with their tech needs.
Collaborative and supportive
Prime Meridian Direct is looking for an IT Desktop Support Technician to join their team in Johannesburg. In this role, you will be the first point of contact for end users needing support with their desktop computing environment. Your main focus will be on providing technical assistance, troubleshooting issues, and ensuring that all desktop systems are running smoothly.
Your daily tasks will include installing and configuring desktop systems, responding to support requests via phone, email, and ticketing systems, and providing guidance to users on best practices. You will also perform routine maintenance, such as applying updates and patches, and managing IT inventory to keep track of all hardware and peripherals.
This position is ideal for someone with 1-3 years of experience in desktop support or a similar IT role. You should have a completed IT degree and relevant certifications like A+, N+, and Security+ would be advantageous. Proficiency in troubleshooting hardware and software issues is essential, along with a willingness to assist users and provide training when needed.
If you enjoy working in a collaborative environment and have a passion for helping others with their tech challenges, this role could be a great fit for you. You will need to be comfortable lifting computer equipment and may be required to work on-call during off-hours or weekends. Join Prime Meridian Direct and contribute to a supportive team that values user satisfaction and technical excellence.
You'll be taken to the original listing on Indeed to apply.