Join a leading automotive parts retailer as an IT Technician in Johannesburg. You'll provide essential hardware and helpdesk support to ensure smooth operations across the company.
Professional and supportive environment focused on technology and customer service.
As an IT Technician at one of Southern Africa's largest automotive parts retailers, you will play a crucial role in maintaining the company's IT infrastructure. Your primary responsibilities will include providing hardware support and helpdesk assistance to staff, ensuring that all IT systems are running smoothly and efficiently. You will be the go-to person for troubleshooting technical issues and resolving them promptly to minimize downtime.
In your day-to-day work, you will handle a variety of tasks, including: • Responding to helpdesk tickets and providing telephonic support • Diagnosing and repairing hardware issues • Assisting with software installations and updates • Collaborating with other IT team members to improve processes
This role is ideal for someone with a solid background in IT support and a passion for technology. You should have at least three years of relevant experience in hardware support and two years in a helpdesk environment. Strong troubleshooting skills and the ability to communicate effectively with non-technical staff are essential for success in this position. If you enjoy solving problems and helping others, this could be the perfect fit for you.
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