As a 1st Line Support Engineer, you'll be the first point of contact for customers needing IT assistance. This role is perfect for someone who enjoys solving problems and helping others with technology.
Supportive and collaborative
Growth Resourcing is looking for a motivated 1st Line Support Engineer to join their team in Umhlanga, KwaZulu-Natal. In this role, you will be responsible for providing first-level IT support to customers, ensuring their technical issues are resolved efficiently and effectively. Your day-to-day tasks will involve troubleshooting a variety of IT problems, from network connectivity to hardware issues, and assisting users with software applications like Microsoft Teams.
You will be the first point of contact for customers experiencing technical difficulties, so strong customer service skills are essential. Your responsibilities will include:
This role is ideal for someone who enjoys working in a fast-paced environment and has a passion for technology. You should be comfortable working with various devices, including laptops, desktops, and mobile devices. While prior experience is a plus, a willingness to learn and a customer-oriented mindset are key to success in this position. If you're looking to kickstart your career in IT support, this could be the perfect opportunity for you.
You'll be taken to the original listing on CareerJet to apply.