This Administrator role at ASI Connect involves multitasking across various operational areas. You'll manage job tracking, client relations, and support the team with administrative tasks to ensure smooth operations.
Fast-paced and collaborative, with a focus on operational efficiency.
**Summary of Position** The role of an Administrator involves a great deal of multitasking. They will work with teams, oversee the operations within the Company, manage groups, coordinate with management and engage in planning according to the needs of the Company. **Roles and Responsibilities** **Logging and Updating of Jobs** * Opens projects on Acumatica correctly and with all of the necessary information. * Tracks and updates all jobs that have been logged on the System. * Compiles job cards. * Ensures time and travel is captured on the System. * Schedules jobs to the relevant Branches. * Follows up on orders not received for work completed. **Appointments Management** * Manages and schedules weekly appointments for relevant staff and Technicians. * Arranges access for Technicians to go on Site. * Coordinates scheduling changes and communicates updates to relevant parties timeously. **Transactional Administration** * Ensure pro\-forma invoicing gets done timely and accurately and thereby clearing the applicable WIP account and that all supporting documents are correct * Assists with GRN's. * Assists with Debits and Credits. **General Admin and Clerical Support** * Updates and maintains the quote directory. * Prepares letters and documents (when required). * Completes leave authorisation forms. * Accurately captures timesheets and overtime. * Relays queries to the relevant Department. * Types minutes and distributes them (when required). * Maintains an efficient Filing System. (This includes processing picking slips and ensuring test results and job documentation is uploaded to the database) * When required, assists with: * \*Health and Safety duties (issuing of PPE and filing documentation).\*Typing quotes and Tenders.\*Ensuring stock is always available for every project (Stock Taking) **Client Relations** * Assists Clients with quotes. * Resolves account queries professionally and timeously. * Attends to all Client problems and requirements. * Liaises with Clients regarding installation dates. * Follows up with Clients regarding Jobs and Orders. * Monitors Client satisfaction after every installation. * Updates Client portals accurately and timeously (if applicable). **Branch Forecast / Sales** * Actively monitors and updates the branch forecast. * Coordinates with Operations to ensure jobs are completed on time. * Assists with sales forecasts and Sales Pipelines as required. * Assists with Service Desk quotes (if applicable). * Supports with Sales Order Returns finalisation (if applicable). **Any other reasonable duties and responsibilities in line with your capabilities and at the request of your Superior** **JOB REQUIREMENTS** * Must have a minimum of Grade 12 or equivalent * Must have a minimum of 3 \- 4 years previous experience in an Administration position * Must have extensive knowledge of MS Office * Experience of Syspro would be an advantage * Must have excellent verbal and written communication skills * Must have a valid...
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