As an Application Support Consultant at Rewardsco, you'll be the go-to person for technical support in a fast-paced sales environment. This role is perfect for those who enjoy solving problems and helping others succeed with technology.
At Rewardsco, the Application Support Consultant plays a crucial role in ensuring that our sales teams can operate smoothly and efficiently. You will provide Tier 1 and Tier 2 support, addressing issues related to desktops, applications, and system integrations. Your day-to-day tasks will involve troubleshooting technical problems, maintaining IT operations, and ensuring that all systems are running optimally for our Outbound, Inbound, and International Sales Divisions.
In this role, you will be responsible for: • Providing technical support for desktops, laptops, and peripherals • Assisting with application support for internal sales platforms and CRM systems • Tracking and managing hardware assets within the IT Department • Supporting software deployments, updates, and patches for various applications
This position is ideal for someone who enjoys working in a fast-paced environment and has a passion for technology. You should have strong technical troubleshooting skills and a customer-focused mindset. Familiarity with Windows OS and CRM systems is essential, while experience with dialler-integrated tools and asset management is a plus. If you are looking to kickstart your career in IT support, this role offers a great opportunity to learn and grow within a supportive team.
You'll be taken to the original listing on PNet to apply.