Join a dynamic team as a 1st Line Support Engineer, where you'll be the first point of contact for IT issues. This role is perfect for someone who enjoys helping others and solving problems.
supportive and team-oriented
As a 1st Line Support Engineer at Growth Resourcing, you'll be part of a dedicated IT team in Umhlanga, KwaZulu-Natal. Your main responsibility will be to assist users with their IT issues, ensuring they receive timely and effective support. This role is ideal for someone who enjoys interacting with people and has a knack for troubleshooting technical problems.
In your day-to-day work, you'll handle a variety of tasks, including: • Responding to user inquiries and support requests • Troubleshooting hardware and software issues • Assisting with user account administration in Active Directory • Utilizing remote desktop support tools to resolve problems
The position suits someone who is eager to learn and grow in the IT field. You'll need strong communication skills and a passion for helping others. While prior experience is a plus, it's not mandatory, making this a great entry-level opportunity for those looking to kickstart their career in IT support. If you're motivated and customer-focused, this could be the perfect role for you.
You'll be taken to the original listing on CareerJet to apply.