As a Senior Call Centre AI Engineer, you'll design and implement advanced voice AI solutions. This role is perfect for someone with a strong background in Python and experience with call centre technologies.
In this role, you'll be at the forefront of developing intelligent voice AI solutions for call centres. Your main responsibility will be to architect and build advanced interactive voice response (IVR) systems using 3CX and other technologies. You'll work closely with various teams to ensure seamless integration of AI systems with operational platforms, focusing on real-time data exchange.
Your day-to-day tasks will involve coding in Python and Node.js, designing call flows, and optimizing the performance of voice AI applications. You'll also be responsible for troubleshooting issues and ensuring that the systems you build meet high standards of reliability and efficiency.
This position is ideal for someone with at least five years of experience in AI and voice technologies, particularly in a call centre environment. Strong programming skills in Python and familiarity with 3CX and LLMs are essential. You should be comfortable working in a fast-paced, collaborative setting and be ready to tackle complex challenges.
If you're passionate about leveraging AI to enhance customer interactions and have the technical skills to back it up, this role could be a great fit for you. You'll have the opportunity to make a significant impact on the company's voice AI initiatives while working alongside a team of dedicated professionals.
You'll be taken to the original listing on CareerJet to apply.