Join a dynamic team as a Senior Call Centre AI Engineer, where you'll leverage your expertise in AI and voice technologies. This role is perfect for those who thrive in hands-on environments and are passionate about innovative solutions in the contact centre space.
As a Senior Call Centre AI Engineer, you will be part of a forward-thinking team dedicated to enhancing customer interactions through AI technology. Your primary focus will be on developing and implementing AI voice agents and integrating them with telephony systems like 3CX. This role is ideal for someone who enjoys tackling complex challenges and is eager to push the boundaries of what's possible in voice AI.
In your day-to-day work, you will collaborate closely with other engineers and stakeholders to design, build, and maintain AI solutions that improve the efficiency and effectiveness of contact centres. You will be responsible for:
To succeed in this role, you should have at least 5 years of experience in software or AI engineering, with a strong background in Python and familiarity with Large Language Models. Your ability to work hands-on with AI technologies and telephony systems will be crucial. If you're passionate about AI and want to make a significant impact in the contact centre industry, this position is for you.
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