Join a dynamic team focused on revolutionizing customer interactions through AI. As a Senior AI Engineer, you'll have the opportunity to design and deploy cutting-edge voice agents that are used daily in real-world applications.
SALT is seeking a Senior AI Engineer to join their team in Cape Town. In this role, you will be responsible for designing and deploying intelligent voice agents and virtual assistants that enhance customer interactions in call centres. Your work will directly impact how businesses engage with their customers, making this a highly rewarding position for those passionate about AI technology.
You will work closely with CRM and call centre platforms to ensure seamless integration of AI systems. This means you will not only be building the technology but also ensuring it operates effectively in a live environment. Your day-to-day tasks will involve collaborating with other engineers and stakeholders to refine AI models and improve their performance based on real user feedback.
The ideal candidate will have at least five years of experience in AI system design, particularly in developing voice agents. A strong understanding of CRM systems and call centre operations is essential, as you will be integrating AI solutions into these platforms. If you are excited about seeing your work in action and making a tangible difference in customer service, this role is for you.
Overall, this position suits someone who thrives in a fast-paced, innovative environment and is eager to push the boundaries of AI technology. If you have a passion for creating impactful AI solutions and enjoy working on projects that are used at scale, we encourage you to apply.
You'll be taken to the original listing on PNet to apply.