Join a leading tech company focused on road safety and public transport solutions as an IT Services Engineer. You'll ensure the stability and performance of IT systems while providing advanced support to users and managing IT assets.
Innovative and mission-driven, with a focus on technology that improves public safety and mobility.
As an IT Services Engineer at a prominent technology company in Cape Town, you will play a crucial role in maintaining and enhancing the IT infrastructure that supports road safety and public transport solutions. Your primary responsibility will be to ensure the stability, security, and performance of the organization's systems and services. This role is ideal for someone with a solid background in IT support and systems administration, looking to make a difference in a meaningful sector.
In your day-to-day work, you will act as a second-line support engineer, handling escalated incidents and service requests. You will provide advanced technical support across various areas, including hardware, software, networks, and systems. Your tasks will also involve planning, testing, and deploying system updates, patches, and upgrades to keep the IT environment running smoothly.
Key responsibilities include: • Delivering advanced IT support and troubleshooting issues • Managing the IT asset lifecycle and maintaining accurate configuration records • Collaborating with team members to improve service delivery and user experience
To succeed in this role, you should have 3-5 years of experience in IT support or systems administration, along with strong problem-solving skills. A proactive attitude and the ability to work well under pressure will be essential as you navigate the challenges of maintaining a robust IT infrastructure. If you are passionate about technology and want to contribute to a safer and more efficient public transport system, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.