Help Desk IT Support Technician

Browns Jewellers Johannesburg Seen about 1 hour ago

Entry-friendly

entry-level

Other

The Summary

Join Browns Jewellers as a Help Desk IT Support Technician. You'll be the first point of contact for clients needing tech assistance, ensuring their issues are resolved efficiently.

Must-have

client-focused
incident documentation
remote user support

Nice-to-have

technical troubleshooting
communication skills
time management

Green flags

client-focused environment
opportunity for growth
supportive team

Things to ask about

first-line support can be stressful
may require handling multiple requests

Company vibe

supportive and client-oriented

Benefits & perks

permanent position
client interaction
team collaboration

Job Description

Job Summary We are looking for a reliable and client-focused Help Desk IT Support Technician to provide first-line... to appropriate technical teams. · Document incidents, solutions, and updates in the help desk system. · Support remote users

Ready to throw your hat in?

You'll be taken to the original listing on jobviewtrack.com to apply.

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Help Desk IT Support Technician

Must-have

Nice-to-have

Green flags

Things to ask about

Company vibe

Benefits & perks

Job Description

Ready to throw your hat in?

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Ready to throw your hat in?

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