IPEG Service Providers is seeking a skilled IT Technician to enhance their support team. This role involves providing both onsite and remote IT assistance, focusing on Microsoft systems and ensuring smooth operations for users.
IPEG Service Providers, located in Hillcrest, KZN, is on the lookout for an experienced IT Technician to join their expanding team. The company is dedicated to providing excellent IT support, and this role is crucial in maintaining that standard. You will be responsible for both first- and second-line support, ensuring that users have the assistance they need to work effectively.
In this position, your daily tasks will include supporting and administering Microsoft Windows operating systems and Microsoft 365 services. You will also work with Windows Server environments and provide both onsite and remote support to users. Accurate documentation of your support activities is essential, as it helps maintain a clear record of issues and resolutions. Additionally, you may participate in standby support when required, ensuring that help is always available.
The ideal candidate will have a minimum of two years of IT support experience and relevant IT qualifications. Proficiency in Microsoft Windows Desktop Support and Microsoft 365 administration is a must. While not mandatory, skills in printer installation and remote support tools would be beneficial. This role suits someone who enjoys problem-solving and is eager to help others with their IT challenges.
If you are looking to grow your career in a supportive and collaborative environment, this position at IPEG Service Providers could be a great fit for you. Join a team that values your expertise and is committed to providing top-notch IT support.
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