As an IT Support Technician at Redpath Mining, you'll be the go-to person for resolving technical issues. Your role will involve managing IT assets and ensuring smooth operation of remote access technologies.
Redpath Mining Contractors and Engineers is looking for a Field Technician IT to join their team in Johannesburg. In this role, you will provide essential IT support to ensure that all systems run smoothly. Your day-to-day tasks will involve troubleshooting technical issues, managing IT assets, and supporting remote access technologies like VPNs and remote desktop tools. You'll also need to have a basic understanding of cybersecurity to help protect the company's data and systems.
The ideal candidate will have 2 to 5 years of practical IT support experience and relevant certifications such as CompTIA A+, Network+, and Microsoft certifications. You should be comfortable working with various IT tools and technologies, and be able to communicate effectively with team members and users to resolve issues quickly.
Key responsibilities include: • Providing technical support to users • Managing IT assets and devices • Troubleshooting network and connectivity issues • Assisting with remote access technologies • Maintaining basic cybersecurity practices
This role is suited for someone who enjoys problem-solving and has a proactive approach to IT support. If you are looking to grow your skills in a professional environment and contribute to a dynamic team, this position could be a great fit for you.
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