As an IT Support Technician, you'll be the go-to person for resolving technical issues. This role is perfect for those who enjoy helping others and solving problems.
Collaborative and focused on customer service
Danté Personnel Recruitment is looking for an IT Support Technician to join their team in Midrand, Johannesburg. In this role, you'll be responsible for providing technical support to users, helping them resolve issues with their hardware and software. You'll work closely with team members to ensure that all technical problems are addressed promptly and effectively.
Your day-to-day tasks will include responding to help desk tickets, troubleshooting technical issues, and assisting users with their IT needs. You'll need to have a strong understanding of common IT problems and how to resolve them. This position is ideal for someone who enjoys working in a fast-paced environment and has a passion for technology.
Key responsibilities include: • Providing first-line support to users • Troubleshooting hardware and software issues • Maintaining documentation of support requests and resolutions • Assisting with the setup and configuration of new equipment
To succeed in this role, you should have proven experience in IT support or a similar position. Strong communication skills and a customer-focused attitude are essential. If you're looking to grow your career in IT and enjoy helping others, this role could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.