As a Service Engineer at AVI, you'll play a key role in maintaining IT systems and ensuring smooth operations. This position is ideal for someone with solid experience in IT support and a knack for solving technical issues.
supportive and team-oriented
AVI is looking for a Service Engineer to join their team in Cape Town. In this role, you will be responsible for addressing recurring IT issues and improving overall system stability. You will work closely with other engineers and service desk agents to ensure that all technical problems are resolved efficiently and effectively.
Your day-to-day responsibilities will include troubleshooting technical issues, providing support to users, and collaborating with your team to implement solutions. You will also be expected to document problems and resolutions to help improve processes and prevent future issues.
This role is well-suited for someone with at least three years of experience in a service desk or IT support environment. Strong problem-solving skills and the ability to communicate effectively with both technical and non-technical users are essential. A collaborative mindset will help you thrive in this supportive team environment.
Key requirements for this position include: • At least 3 years of experience in IT support or service desk roles • Strong troubleshooting and problem-solving skills • Excellent communication and collaboration abilities
If you are passionate about technology and enjoy helping others, this position could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.