This IT Support intern role at iOCO is perfect for those looking to kickstart their career in tech. You'll assist with service desk operations and help users resolve their IT issues.
As an IT Support intern at iOCO, you'll play a crucial role in ensuring that users receive the help they need with their IT issues. Your day-to-day tasks will involve managing support tickets, assisting with service desk operations, and engaging with users to resolve their problems efficiently. This position is ideal for someone who enjoys helping others and is eager to learn more about IT support.
In this role, you will be responsible for: • Logging calls on the ticketing system • Answering user queries and providing solutions • Assisting with troubleshooting hardware and software issues • Contributing to the smooth operation of the service desk
This internship is suited for individuals who are passionate about technology and customer service. You don't need extensive experience, but a basic understanding of IT concepts and a willingness to learn are essential. If you're looking for a supportive environment where you can develop your skills and gain practical experience, this role could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.