As a Junior Field Support Engineer at iOCO, you'll provide essential technical support to clients on-site and remotely. This role is perfect for someone who enjoys hands-on problem-solving and working directly with technology.
iOCO is looking for a Junior Field Support Engineer to join their team in Sasolburg. In this role, you will be responsible for providing technical support for desktop and laptop systems, as well as troubleshooting network issues. Your work will involve both on-site visits and remote assistance, ensuring that clients receive timely and effective support.
Your daily tasks will include diagnosing hardware and software problems, assisting users with technical issues, and maintaining network connectivity. You'll need to be comfortable working in various environments, as you may be required to travel to client locations. A strong focus on customer service is essential, as you'll be interacting directly with clients to resolve their technical challenges.
To succeed in this role, you should have at least two years of practical experience in IT support, particularly in desktop and laptop environments. Strong problem-solving skills and the ability to communicate effectively with clients are also important. This position is ideal for someone who is eager to learn and grow in the IT field while providing valuable support to users.
If you are a proactive individual with a passion for technology and helping others, this role could be a great fit for you. Join iOCO and contribute to a supportive team that values hands-on experience and customer satisfaction.
You'll be taken to the original listing on CareerJet to apply.