MRI Software is looking for a Senior Application Support Analyst with a strong SQL background. This role involves solving complex database issues and working closely with clients to deliver effective solutions. If you have a passion for data and problem-solving, this could be the perfect fit for you.
supportive and collaborative
As a Senior Application Support Analyst at MRI Software, you'll be at the forefront of resolving complex database issues for our clients. Your day-to-day work will involve writing and optimising SQL queries, diagnosing problems, and ensuring that our solutions are both effective and scalable. You'll also engage directly with clients to understand their needs and translate those into technical solutions.
In this role, you'll take ownership of advanced support cases, acting as a key escalation point for your team. Your responsibilities will include performing root cause analysis, improving existing queries for better performance, and mentoring junior analysts in SQL development. You'll also contribute to documentation and participate in user acceptance testing to validate data fixes.
The ideal candidate will have 4-6 years of experience in application or technical support, with a strong background in SQL and PL/SQL. You'll need to be comfortable working with large datasets and have a solid understanding of relational database design. Strong problem-solving skills and the ability to communicate technical concepts to non-technical stakeholders are essential.
This position operates on UK hours and offers a hybrid working model, allowing for flexibility while maintaining team collaboration. If you're passionate about data and enjoy tackling complex challenges, this role could be a great opportunity for you.
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