Join a dynamic IT team as an IT Support Specialist where you'll tackle hardware, software, and network issues. This role is perfect for hands-on problem solvers looking to advance their careers in IT support.
As an IT Support Specialist at Network Contracting Solutions, you'll be part of a vibrant IT team dedicated to providing top-notch support. Your main responsibility will be to deliver second-line support for various hardware, software, and network issues, ensuring that users can work efficiently without technical interruptions.
In your day-to-day role, you will handle a range of tasks including troubleshooting hardware problems, resolving software issues, and managing network connectivity. You'll also support Microsoft 365 and Active Directory, which involves user access management and ensuring that all systems are running smoothly. This position is ideal for someone who enjoys solving problems and is eager to learn and grow in the IT field.
To succeed in this role, you should have 2 to 5 years of experience in IT support or service desk environments, particularly at the L2 level. Familiarity with relevant IT certifications such as A+, N+, or Microsoft certifications will be advantageous. If you are a proactive and hands-on individual, this opportunity will allow you to enhance your skills and advance your career in IT support.
Overall, this position suits someone who is not only technically skilled but also enjoys helping others resolve their IT challenges. If you are ready to take your IT support career to the next level, this role could be the perfect fit.
You'll be taken to the original listing on PNet to apply.