As an IT Support Technician, you'll be the go-to person for resolving technical issues. This role is perfect for someone who enjoys helping others and solving problems.
Phoenix Recruitment is looking for an IT Support Technician to join their team in Roodepoort, Johannesburg. In this role, you will provide essential support to users experiencing technical issues with their desktop systems and software. Your day-to-day tasks will involve troubleshooting problems, assisting with account-related issues, and ensuring that users can effectively utilize their tools and resources.
You will be responsible for: • Resolving mailbox issues and license assignments • Assisting users with sign-in problems • Performing MFA resets • Providing excellent customer service and support
This position is ideal for someone who has at least 2 years of experience in IT support or helpdesk roles. A background in desktop support is essential, and having certifications like A+, N+, or MCSE will be a plus. You should be comfortable working in a fast-paced environment and have a passion for helping others with their technical challenges.
If you enjoy problem-solving and have a knack for technology, this role could be a great fit for you. Join a collaborative team that values customer satisfaction and offers opportunities for growth and training in the IT field.
You'll be taken to the original listing on CareerJet to apply.