As an IT Support Technician, you'll be the go-to person for resolving tech issues and ensuring smooth operations. This role is ideal for someone who enjoys helping others and has a knack for problem-solving.
Helderberg Personnel is looking for an IT Support Technician to join their team in Kraaifontein, Cape Town. In this role, you will be responsible for assisting users with their IT-related queries and ensuring that all systems are running smoothly. Your day-to-day tasks will involve monitoring IT equipment, maintaining system performance, and providing support for business applications, including ERP systems.
You will log, track, and resolve IT support requests, ensuring that issues are addressed within agreed timeframes. This position is perfect for someone who enjoys working in a fast-paced environment and has a passion for technology. You will be working closely with team members to ensure that users have the support they need to perform their jobs effectively.
Key responsibilities include: • Assisting users with Microsoft Office and other business applications • Providing support for the ERP system • Monitoring and maintaining IT equipment • Logging and resolving IT support requests
The ideal candidate should have a good understanding of IT systems and a willingness to learn. Strong troubleshooting skills and the ability to communicate effectively with users are essential. If you are looking to kickstart your career in IT support, this role offers a great opportunity to develop your skills in a supportive environment.
You'll be taken to the original listing on CareerJet to apply.