As an ICT User Support Technician, you'll be the go-to person for IT support in a customer-focused environment. This role is ideal for someone with a passion for helping others and a knack for problem-solving.
iOCO is looking for an ICT User Support Technician to join their team in Cape Town. In this role, you will provide essential support to users, ensuring their IT issues are resolved efficiently. Your day-to-day tasks will involve responding to support requests, maintaining documentation, and assisting with IT asset tracking. This position is perfect for someone who enjoys working with people and has a strong desire to help others with their technical challenges.
You will be responsible for: • Assisting users with IT-related issues and inquiries • Maintaining accurate documentation and user records • Supporting IT asset tracking and inventory updates
To succeed in this role, you should have 1-3 years of experience in an IT Service Desk environment and possess strong customer service skills. Being proactive and detail-oriented will help you thrive in this supportive and collaborative atmosphere. If you are eager to learn and grow in the IT field, this position offers a great opportunity to kickstart your career in technology.
You'll be taken to the original listing on CareerJet to apply.