As a Service Engineer at AVI, you'll play a key role in maintaining IT systems and addressing technical issues. This position is ideal for someone with solid experience in IT support who enjoys working collaboratively with a team.
Supportive and team-oriented
AVI is looking for a Service Engineer to join their team in Cape Town. In this role, you will be responsible for maintaining IT systems and providing support to users. Your main focus will be on addressing recurring technical issues to enhance overall system stability. You will work closely with other engineers and service desk agents to ensure that all problems are resolved efficiently.
Your day-to-day responsibilities will include troubleshooting technical issues, providing support to users, and collaborating with your team to identify and implement solutions. You will also be expected to document issues and resolutions to help improve processes and prevent future problems.
This role is well-suited for someone with at least three years of experience in a service desk or IT support environment. Strong problem-solving skills and the ability to communicate effectively with both technical and non-technical users are essential. A collaborative mindset will help you thrive in this supportive team environment.
Key requirements for this position include: • At least 3 years of experience in IT support or service desk roles • Strong communication and collaboration skills • A proactive approach to problem-solving
If you are passionate about technology and enjoy helping others, this could be the perfect opportunity for you.
You'll be taken to the original listing on CareerJet to apply.